• The use of Goldheart VIP Membership constitutes acceptance of the terms and conditions set out herein.
  • Goldheart VIP members are entitled to 20% off regular-priced items from the second purchase onwards. It is not applicable on gift vouchers, Celestial, Ascenté, nett-priced items, and gold price of 916/999 gold items.
  • Goldheart VIP members will enjoy:
    1. To vary, modify or amend the terms and conditions pertaining to the Goldheart VIP Membership programme and the Privilege Dollar scheme.
    2. To terminate the Goldheart VIP Membership programme or to cancel any Privilege Dollar, in which case the Goldheart VIP Member shall not be entitled to any payment or compensation whatsoever.
    3. Not to accept any liability to any false claims made on membership privileges.
    4. Not to carry forward Privilege Dollar accumulated from the lost, damaged or stolen Membership to the new Membership.
  • Goldheart VIP Membership has no cash or credit value.
  • All discounts and privileges are not exchangeable for cash or credit.
  • Goldheart VIP membership will automatically cease if there is no transaction activity for a continuous period of 15 years.
  • Goldheart VIP Membership remains at all times the property of Goldheart Jewelry Pte Ltd.
  • To utilise any membership privileges, Goldheart VIP Member's NRIC/Identification Card must always be presented at the point of purchase.
  • Goldheart VIP Membership is non-transferable.
  • For every S$20 nett purchase at Goldheart Jewelry, the Goldheart VIP Member will be awarded 1 Privilege Dollar.
  • Privilege Dollar accumulated can be used to discount off from subsequent jewellery purchase at regular price at Goldheart boutiques.
  • Privilege Dollar is not redeemable for discounted items. Privilege Dollar is only redeemable for gem-set jewellery. 916/999 gold purchases are not applicable for the awarding and redemption of Privilege Dollars.
  • Privilege Dollar is not redeemable on Exchange and Full Value GuaranteeTM transactions.
  • Privilege Dollar is not exchangeable for cash or credit.
  • To redeem Privilege Dollar, Goldheart VIP Member must present the NRIC/Identification Card for verification.
  • All Privilege Dollar earned will have expiry dates attached. For example:
 
Privilege Dollar earned between Expire on
1 Jan - 30 June 2016 30 June 2017
1 July - 31 Dec 2016 31 Dec 2017
1 Jan - 30 June 2017 30 June 2018
1 July - 31 Dec 2017 31 Dec 2018
... and so on  
 
  • Privilege Dollar balance and expiration details are reflected on the sales invoice.
  • There shall be no further extension of validity of Privilege Dollar after the expiry dates.
  • When Privilege Dollar is issued for a purchase, no additional Privilege Dollar will be issued if the item is returned in exchange, trade-in or Full Value GuaranteeTM transaction for another item of similar value. Additional Privilege Dollar will be issued only if the new purchase is in excess of the original purchase value.
  • Privilege Dollar is not transferable and is only applicable for one redemption per transaction.
  • Goldheart Jewelry Pte Ltd reserves the right to modify the Privilege Dollar allocation ratio without prior notice.
  • Goldheart Jewelry Pte Ltd, at its absolute discretion, may extend, shorten or change the Privilege Dollar scheme without prior notice.
  • Goldheart Jewelry Pte Ltd reserves the right at any time, at its absolute discretion and without giving any reason or notice:
    1. To vary, modify or amend the terms and conditions pertaining to the Goldheart VIP Membership programme and the Privilege Dollar scheme.
    2. To terminate the Goldheart VIP Membership programme or to cancel any Privilege Dollar, in which case the Goldheart VIP Member shall not be entitled to any payment or compensation whatsoever.
    3. Not to accept any liability to any false claims made on membership privileges.
    4. Not to carry forward Privilege Dollar accumulated from the lost, damaged or stolen Membership to the new Membership.
  • All Goldheart VIP Members shall ensure that Goldheart Jewelry Pte Ltd is kept informed and updated of any changes in particulars submitted in the Goldheart VIP Membership application form.
  • Goldheart Jewelry Pte Ltd shall not be liable in any way whatsoever if any person fails or refuses to honour any Goldheart VIP Membership for any reasons whatsoever.
  • When the Goldheart VIP Membership is used to obtain benefits and/or privileges under any other programme, the prevailing terms and conditions governing that programme shall apply. Goldheart Jewelry Pte Ltd shall not be responsible in any manner whatsoever for the proper operation of that programme.
  • Goldheart Jewelry Pte Ltd may at any time, at its absolute discretion and without assigning any reason, discriminate between different VIP members, in that benefits and/or privileges may be offered or granted to certain categories of members and not to others.